Terms of Service
Before you purchase and use Visit Rome Pass, please read our Terms of Service carefully. Visit Rome Pass is a Marketing Italia s.r.l. product and you are required to make any purchase of the Visit Rome Pass. By registering for Marketing Italia s.r.l. services or making a purchase of any product, you confirm that you fully accept the Terms of Service and that you are aware of all their contents.
Reporting method: To report problems and inefficiencies, send us an email to firstname.lastname@example.org or a registered letter to our registered office address in Milan: Via Filippo Argelati, 10, 20143 Milano MI.
ART.1 - Preliminary Definitions
1.1) Henceforth we shall use the following definitions:
- Contract or Agreement: this Contract is about the purchase and sale of Visit Rome Pass, a title that allows free access to sites of interest and public transport in Rome, as well as discounts and promotions at the best activities in the city.
- Services Marketing Italia s.r.l.: Interface of the "Visit Rome Pass" App, which the Company provides to the User to carry out all authorised operations and monitoring of the tools used to place orders. The agreement is concluded in electronic form on the "Visit Rome Pass" App between the Company and the registered User.
- The Company: "Marketing Italia s.r.l.", which concludes this Agreement with the Registered User. The Company has its registered office at Via Filippo Argelati, 10, 20143 Milano MI. P.I.: 08368951219.
- The Registered User: a natural person of legal age capable of understanding, or a legal person with legal personality.
- Parties: the Company and the Registered User.
- Terms of Service: the terms and conditions of this Contract, available in the Visit Rome Pass App, established by the Company for commercial agreements and relations with the Registered User and which Users accept by registering to the App or by placing their first order.
ARTICLE 2 - FORM OF COMMUNICATION
2.1) In using the Marketing Italia s.r.l. Services, you agree to communicate with us in electronic form. In turn, Marketing Italia s.r.l. will communicate with you by email or through specific notices that will appear on the App. Without prejudice to specific provisions of law, for the purposes of this Agreement, you agree to receive communications from us in electronic form and you acknowledge that all contracts, accounting documents, notifications, notices that we provide you with in this form meet the requirement of written form, when it is required by law for the knowledge and effectiveness of the Contract or the clauses contained therein.
ARTICLE 3 - PRIVACY AND COOKIES
ARTICLE 4 - SUBJECT OF THE CONTRACT
4.1) The Visit Rome Pass App is intended for the purchase of tickets that provide free access to sites of interest and public transport in Rome, as well as discounts and promotions at the best activities in the city.
4.2) To purchase a product you need to register in the App, select the desired product, add it to your shopping cart and complete the order by paying the price electronically through Paypal or credit card. If you wish to buy one or more products shown on the App, you can select them one at a time and add them to your shopping cart. Once you have selected all the items you wish to purchase, you can close your basket and place your order. The products will be sold as described in the relevant information sheets. The picture accompanying a product description sheet may not be perfectly representative of its characteristics. All information supporting the purchase is intended as mere generic information material, not referring to the real characteristics of a single product.
4.3) Your order will be considered as your contractual proposal of purchase addressed to Marketing Italia s.r.l. for the products listed, each considered individually. The Contract of Sale with Marketing Italia s.r.l. will be concluded only with the payment of the price. Upon payment of the price and conclusion of the contract, Marketing Italia s.r.l. will add the products purchased by you to your personal area immediately.
4.4) The Visit Rome Pass purchased by you, of 48 or 72 hours, will take effect immediately after the purchase and will be in the name of the registered User, until the conclusion of the period of validity falling within the following six months, with respect to the hours in which the purchase took place. In the event of transfer, the Visit Rome Pass shall be re-issued to the person to whom it has been transferred. In case of purchase of more than one "Visit Rome Pass", the duration of all of them will start at the same time, without any possibility of refund. The complete list of participating activities and the relative discount offered to "Visit Rome Pass" holders can be consulted in the "Visit Rome Pass" App, available on Google Store and App Store.
4.5) To access the attractions "Vatican Museums Sistine Chapel" and "Exhibition Leonardo da Vinci - Genius and Inventions" it is necessary to show the voucher present in the "Visit Rome Pass" App. To access all the other attractions, you must collect the physical "Rome Pass" card at the tourist info points in the city, showing the code on the "Visit Rome Pass" App. You can consult the complete list of tourist info points within the App. The Rome Pass card must be shown at every access to a site or museum. The 48-hour card allows free access to a site or museum and unlimited discounted access to all other affiliated attractions until the end of its validity. The 72-hour card allows free admission to two sites or museums and unlimited discounted admission to all other participating attractions until the end of its validity.
4.6) The physical Rome Pass 48h or 72h is also valid for transport. After collection at the tourist info points, the card must be filled in on the back with the holder's name and surname. It is personal and non-transferable and, upon request, must be shown to service personnel together with a valid identity document. The Rome Pass card must be validated the first time it is used on public transport, even if it has already been activated at the first museum. The card is contactless and therefore physical insertion into the reader is not required, but simply approaching it is sufficient. In the event of card malfunctioning, please contact one of the Info Points for assistance or replacement.
4.7) You agree to receive invoices in electronic format for the transaction carried out. No other fiscal documents will be issued by Marketing Italia s.r.l.
4.8) You hereby accept that Marketing Italia s.r.l. generates earnings and revenue from such transactions carried out on its platform. The Company takes a commission for the processing of each order for a percentage of the value of the products.
ARTICLE 5 - RIGHT OF WITHDRAWAL AND LEGAL GUARANTEE OF CONFORMITY
5.1) Pursuant to and for the purposes of Article 59 of Legislative Decree 206/2005, the right of withdrawal is conventionally excluded due to the existence of the prerequisites set forth in letters d) and o) of said article. This is without prejudice to any other request made by the User following direct contact with Marketing Italia s.r.l.
5.2) Given the characteristics of the product sold by Marketing Italia s.r.l., the legal guarantee of conformity provided for by Legislative Decree 206/2005 is not applicable.
ARTICLE 6 - PRICES AND AVAILABILITY
6.1) All prices are inclusive of VAT applicable by law.
6.2) Information on the availability of the products we sell can be listed on the App, as well as on the presentation page of each product. The product page contains all the information we have. Once we receive your order, we will notify you as soon as possible to your email inbox if any of the products you have ordered are not currently available and, if so, when they are expected to be available again.
ARTICLE 7 - COPYRIGHT AND DATABASE RIGHTS
7.1) All the content present or made available through the Marketing Italia s.r.l. Services in the form of text, graphics, logos and any other tools present in the software used are the property of Marketing Italia s.r.l., or of its content suppliers, and are protected by Italian laws and international laws on copyright and database rights. All content present or made available through the Marketing Italia s.r.l. Services is the exclusive property of Marketing Italia s.r.l. and is protected by Italian, EU and international laws on copyright and database rights. You may not systematically extract and/or re-use parts of the Marketing Italia s.r.l. Services without the express written consent of Marketing Italia s.r.l. In particular, you may not use data mining, robots or similar data acquisition or extraction devices to extract (one or more times) for re-use any substantial part of any Marketing Italia s.r.l. Services without our express written consent. Nor may you create and/or publish your own database that reproduces substantial parts (e.g. prices and product lists) of Marketing Italia s.r.l. Services without the express written consent of Marketing Italia s.r.l. and its suppliers.
ART. 8 - TRADEMARKS AND PATENTS
8.1) All the graphics, logos, page headers, icon buttons, fonts, and service marks included in or made available through any of the Marketing Italia s.r.l. Services are trademarks, distinctive signs or patents of Marketing Italia s.r.l. or its licensors, suppliers, publishers, owners or other service providers.
8.2) The trademarks, distinctive signs or patents of Marketing Italia s.r.l. may not in any way be used in relation to products or services that are not those of Marketing Italia s.r.l., in such a way as to generate confusion among clients or in any way that may denigrate or discredit Marketing Italia s.r.l., damaging its commercial reliability. All other trademarks or patents that are not the property of Marketing Italia s.r.l. and that appear on any of the Marketing Italia s.r.l. Services are the property of their respective owners, being sponsored or
ART. 9 - LICENSE FOR ACCESS TO MARKETING ITALIA s.r.l. SERVICES
9.1) Subject to your compliance with these Terms of Service, and payment of any applicable fees, Marketing Italia s.r.l. or its content suppliers grant you a limited, non-exclusive, non-transferable and non-sublicensable licence to access the Marketing Italia s.r.l. Services and the software owned by Marketing Italia s.r.l. for your personal, exclusive and non-commercial use. This licence does not include any right of resale or commercial use of each Marketing Italia s.r.l. Service or its contents, nor does it include the right to collect and use lists, descriptions or prices of products, make derivative use of Marketing Italia s.r.l. Services or their contents, make any kind of download or copy of account information for the benefit of another reseller or use data mining, robots or similar data acquisition and extraction devices. All rights not expressly granted by these Terms of Service remain with Marketing Italia s.r.l. or its licensors, suppliers, publishers, owners or other service providers. You may not reproduce, duplicate, copy, sell, resell, visit or in any other way use for any commercial or non-commercial use, not even exclusively personal, the Marketing Italia s.r.l. Services, in whole or in part, without our express written consent. You may not framing or use framing techniques to misappropriate any trademark, logo or other proprietary information (including images, text, page settings, or format) of Marketing Italia s.r.l. without our express written consent. You may not use any meta-tags or any other "hidden text" using the name or trademarks of Marketing Italia s.r.l. without our express written consent. You must not misuse the Marketing Italia s.r.l. Services in any way.
9.2) You may only use the Marketing Italia s.r.l. Services to the extent permitted by law. Violation of the Terms of Service will result in the immediate and definitive revocation of the authorisation or license issued by Marketing Italia s.r.l., with possible legal consequences in both civil and criminal law.
ART. 10 - SOFTWARE TERMS Visit Rome Pass APP
10.1) In addition to these Terms of Service, the software (including any updates/upgrades or patches, and the relative documentation) that Marketing Italia s.r.l. makes, from time to time, available to the User in relation to the Marketing Italia s.r.l. Services, is subject to the following terms:
Use of the Marketing Italia s.r.l. Software. You may only use the Marketing Italia s.r.l. Software for the purpose of using the Marketing Italia s.r.l. Services in accordance with the Terms of Service. You may not incorporate any part of the Marketing Italia s.r.l. Software into your programmes or compile portions of them in combination with your programmes, you may not in any way transfer the Marketing Italia s.r.l. Software for use in connection with any other service, or sell, rent, lease, distribute or sublicense, or otherwise dispose of any rights in the Marketing Italia s.r.l. Software, in whole or in part. You may not use the Marketing Italia s.r.l. Software for any unlawful purpose. We may terminate the provision of the Marketing Software and we may revoke your right to use the Marketing Software at any time. Your right to use the Marketing Italia s.r.l. Software will be automatically revoked, without notice from us, if you fail to comply with the provisions of this Section and the Terms of Service. The Marketing Italia s.r.l. Software may be subject to the application of additional third party terms and conditions contained in or distributed with certain Marketing Italia s.r.l. Software (or software incorporated into the Marketing Italia s.r.l. Software) set out in the relevant documentation. Such provisions shall prevail in the event of any conflict with the Terms of Service. The additional software used in the Marketing Italia s.r.l. Services are the property of Marketing Italia s.r.l., or its software suppliers, and are protected by Italian, EU and international law on copyright and intellectual property.
Use of third party services. When you use the Marketing Italia s.r.l. Software, you may also use services provided by third parties, such as providers of a wireless service or mobile phone platform. The use of services provided by third parties is subject to the policies, conditions of use and fees of those parties, for which Marketing Italia s.r.l. is not directly or indirectly responsible.
Prohibition of "reverse engineering". You may not copy, modify, "reverse engineer", decompile or disassemble, or in any other way intervene on the Marketing Italia s.r.l. Software, in whole or in part, or create derivative works from or of the Marketing Italia s.r.l. Software, nor may you encourage, assist or abet others to carry out such activities.
In order to keep the Marketing Italia s.r.l. Software up to date and functional, we may provide automatic or manual updates at any time, even without notice.
ARTICLE 11 - YOUR ACCOUNT
11.1) If you use Marketing Italia s.r.l. Services, you are required to keep your account and password confidential and to control access to your computer, and you agree, to the extent permitted by applicable law, to be held responsible for all activities that occur under your account and password, without exception.
11.2) You undertake to independently take all necessary precautions to ensure the security and confidentiality of your password, undertaking to inform us immediately if you have reason to believe that a third party has knowledge of your password, or may use it without your authorisation, even if you have already done so. You undertake to ensure the truthfulness and correspondence of the data and documents you transmit to us, undertaking to inform us immediately of any change in the information you have provided us with an appropriate e-mail communication. Marketing Italia s.r.l. is authorised to request further information on your personal details and to request certificates and/or documents for participation in particular events.
11.3) Marketing Italia s.r.l. reserves the right to prevent access to the App, to suspend or close an account, to remove or modify the contents of the App at our discretion, in the event of a breach of applicable laws, the Terms of Service.
11.4) Using the control panel and services provided by the Company, it is prohibited for the registered User to send advertising information without the consent of the recipient (spam). Spam" consists of commercial communications (e.g. e-mails intended to advertise the products, services or image of companies) or personal communications that are sent automatically and without the consent of the recipient.
11.5) The registered User agrees not to discredit the Company, not to provide false or distorted information about the Company or the services provided, not to create an obstacle for the activities of the Company and its Users, and to follow the other requirements set forth in this Agreement under the aforementioned terms and conditions. You will be held liable for causing, or having caused, malfunctioning, service interruption, damage to Marketing Italia s.r.l. Services and its functionalities, for acting for fraudulent or illegal purposes, and for causing any disturbance and prejudice.
11.6) The registered User agrees to comply with all the rules established for the use of the services provided by the Company and assumes all responsibility for any loss or damage suffered by Marketing Italia s.r.l. as a result of abuse in the use of the Marketing Italia s.r.l. Services.
ART. 12 - MARKETING ITALIA s.r.l. AND ACTIVITIES OF THIRD PARTIES
12.1) Marketing Italia s.r.l. does not assume any responsibility for the relations between the User and third parties, nor for the contracts stipulated between them or their correct execution, and does not operate in any way as an agent and/or representative of the latter.
ARTICLE 13 - SERVICE AND MAINTENANCE
13.1) Our aim is to ensure that access to the Marketing Italia s.r.l. Services is provided without interruption, 24/7, and that transmissions are error-free. However, for reasons beyond our technical means caused by the nature of the Web, uninterrupted access and the absence of errors or bugs in transmission cannot be guaranteed. In addition, access to the Marketing Italia s.r.l. Services may also be occasionally suspended or limited to allow for repairs, maintenance, patching, or the introduction of new activities or services. Marketing Italia s.r.l. will endeavour to limit the frequency and duration of these suspensions and limitations as much as possible, trying to guarantee regular notice and a due temporal distance between these activities. Marketing Italia s.r.l. will not be liable for any losses that are not a consequence of our breach of these Terms of Service, for any loss of profit (including lost earnings, revenue, contracts, anticipated savings, data, goodwill or unnecessary expenses), or for any other indirect or consequential loss that was not reasonably foreseeable, either by you or Marketing Italia s.r.l., at the time you began using our Services.
ARTICLE 14 - APPLICABLE LAW AND JURISDICTION
14.1) These Terms of Service are governed by and shall be construed in accordance with Italian law and the application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded. You agree, and we in turn agree, to submit to the jurisdiction of Italy, and in particular to the non-exclusive jurisdiction of the Court of Naples. As a consumer, you may thus bring an action before the Courts of Italy or of the European Union Member State in which you are resident or domiciled to initiate a dispute in relation to these Terms of Service.
ARTICLE 15 - CHANGES TO THE SERVICE OR VARIATIONS TO THE CONDITIONS
15.1) We reserve the right to unilaterally change the Marketing Italia s.r.l. Services, and these Terms of Service, at any time. You will be subject to the policies and Terms of Service in force from time to time when you use the Marketing Italia s.r.l. Services and/or place an order, unless the legislative changes are expressly retroactive (in which case they will apply to orders previously placed). Marketing Italia s.r.l. will inform the User of changes to these Terms by publishing this information on the App. The effective date of such new Terms will be the date of publication on the App of such changes.
15.2) If the User does not agree with the changes described, they must inform Marketing Italia s.r.l. by registered post within seven days of the date of publication of the changes, stating any contrary wishes. In the event that no communication reaches Marketing Italia s.r.l. within that period, the User will be deemed to have agreed to the change in terms and these Conditions.
ARTICLE 16 - FORCE MAJEURE OR FORTUITOUS EVENT
16.1) The parties are not liable for partial or total non-fulfilment of the obligations arising from this Agreement, if this is caused by force majeure that has arisen after the conclusion of this Agreement as a result of extraordinary events (such as natural disasters, wars, military action of any kind, earthquakes, hurricanes, etc.) that the parties could neither foresee nor prevent with reasonable measures, or that result from fortuitous events.
16.2) If one or the other party cannot meet its obligations in whole or in part due to the circumstances referred to in the first paragraph of this Article, the deadlines for performance under this Agreement shall be extended for a period of time equal to the duration of the persistence of such circumstances.
16.3) Either party has the right to withdraw from this Agreement if the circumstances last longer than twelve months. In this case, neither party is entitled to damages.
16.4) The party that is unable to fulfil its obligations due to the circumstances referred to in the first paragraph of this Article shall immediately inform the other party, indicating the nature of the circumstances and their possible impact on its contractual obligations.
ARTICLE 17 - NO ACTION AND WAIVER OF ACTION
17.1) In the event of a breach by you of these Terms of Service, Marketing Italia s.r.l. reserves the right to take action against the registered User for non-performance of the commitments undertaken by him by signing this Contract. The absence of action, or our inactivity in this regard, does not represent an implicit waiver of our right to act in any case.
ARTICLE 18 - MINORS
18.1) We do not sell products to minors. The products mentioned in the App are only available to residents of countries where such products are permitted by law. If you are under 18 years of age in Italy, you cannot buy products from Marketing Italia s.r.l.. In other cases, you may only make purchases under the supervision and authorisation of a guardian or curator.
18.2) Within the limits permitted by law, Marketing Italia s.r.l. declines all responsibility in the event that the product delivered does not comply with the legislation of the country of delivery other than Italy.
ARTICLE 19 - FINAL PROVISIONS
19.1) This Contract supersedes all previous agreements, whether verbal or written, existing between the parties concerning the subject matter of this Agreement.
19.2) This Contract shall be interpreted in the light of Italian and European Community law and in accordance with the relevant usages. The nullity, ineffectiveness or inapplicability of any clause of this Agreement shall not affect the validity and effectiveness of the other clauses of this Agreement.
19.3) This Agreement shall be concluded for the benefit of the contracting parties and shall be binding upon them and their assignees.
Important warning: providing false, misleading or inaccurate information when registering for the "Visit Rome Pass" App may result in civil and/or criminal liability. For any questions, Marketing Italia s.r.l. invites you to consult a lawyer.
By registering or making any purchase, the registered User expressly declares to have read, understood and specifically approved, pursuant to and for the purposes of Articles 1341 and 1342 of the Italian Civil Code, clauses no. 2, 7, 8, 9, 10, 11, 12, 14, 15 and 19.